Privacy Policy

Effective Date: January 13, 2025

The Gist

We collect only what’s needed to provide our services, including account info, site usage, and SMS data (if opted in). We never sell your data. You can opt out of SMS anytime by replying STOP. Cookies help improve functionality, and you can manage them in your browser. Have questions? Contact us.

1. Introduction

RainMade ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through our website and SMS messaging services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details provided when signing up for our services.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, and device details.
SMS Data: Mobile phone number, message content, timestamps, and opt-in/opt-out details for text message communications.
Cookies & Tracking: Data collected via cookies, pixels, and other tracking technologies.

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services.
Send updates, promotions, and service-related notifications.
Ensure compliance with legal and regulatory requirements.
Analyze website performance and user engagement.

4. SMS Messaging Privacy

If you opt into our SMS messaging service, you consent to receive text messages related to RainMade services, including promotional offers and customer support communications.

4.1 SMS Data Collection

When you subscribe to SMS notifications, we may collect:

Your mobile phone number.
Message content exchanged between you and RainMade.
Opt-in details, including date, time, and method of consent.
Delivery confirmations and engagement data (e.g., open rates, replies).

4.2 How We Use SMS Data

We use SMS communications for business operations, including:

Direct communication between customers and RainMade staff.
Service-related updates, notifications, and support.
Internal team communication and coordination.

We do not send unsolicited marketing messages. Standard message and data rates may apply.

4.3 Opting Out of SMS Communications

You may opt out of receiving SMS messages at any time by replying "STOP" to any message. To request assistance, reply "HELP". Standard message and data rates may apply.

4.4 Carrier Liability

Message delivery is subject to your mobile carrier’s network and coverage. Carriers are not liable for delayed or undelivered messages.

5. Data Sharing

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

With trusted service providers: Third-party vendors assisting with website hosting, SMS delivery, or analytics.
For legal compliance: If required by law, subpoena, or regulatory authorities.

6. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience and analyze site performance. You can manage cookie preferences in your browser settings.

8. Children's Privacy

RainMade services, including SMS messaging, are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or requests regarding your personal information, please contact us at:

RainMade
1034 Emerald Bay Rd
S Lake Tahoe, CA 96150
privacy@rainmade.net